I had bought a sample dress and when I picked it up from alterations, I noticed it was dirtier than I remembered. I brought them my wedding dress the day before I had to leave for my wedding. Lesa promised to have it ready by 10am the next morning. At 8:15 am, she called me to tell me it was ready for pick up. It looked absolutely brand new and cleaner than I even knew it could be. Really spectacular customer service. Beyond five stars.
The staff was really friendly. My dress was a muddy mess after my big day and they made it look brand new again! I wasn’t planning on even having my dress cleaned as I thought it would be a write off as my wedding was all outdoors. My dress came out beautiful! Like the day I bought it. It also came home in a beautiful box with gloves you can wear when you look at it. I am very impressed!
My experience was great! My dress had sat [there] for 15 years and I was worried about the yellowing and other stains not coming out. Well I have to say, I was amazed at what this team was able to do with my Princess Cut Wedding Dress. It came back white as snow. It was well worth the money spent.